Privacy Policy

1. Commitment to Privacy

Mind Trail Base Pty Ltd ("Mind Trail Base", "we", "us", or "our") is dedicated to safeguarding the privacy and confidentiality of personal information entrusted to us by our students, clinic clients, website visitors, and correspondents.

We handle personal information in strict compliance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and other applicable statutory privacy obligations.

2. Data Controller Information

The data controller responsible for the collection and processing of your personal information is:

Mind Trail Base Pty Ltd
ABN: 48 619 402 783
Address: Ethan Parker, 76 Demo St, Cootamundra, NSW, New South Wales, 2590
Phone: 02 6942 8751
Email: info@mindtrailbase.click

3. Personal Information We Collect

We collect only the personal information necessary to deliver educational chart training, conduct diagnostic chart clinics, and manage business administration:

• Contact Identification: Full name, email address, postal address, and telephone number when you inquire about courses or submit contact forms.
• Academic & Trading Profile: Experience level, markets traded (equities, futures, forex), chart platform familiarity, and anonymized historical trade logs or chart screenshots submitted voluntarily for clinical diagnostic review.
• Financial Records: Invoicing and payment confirmation records required for corporate accounting and taxation compliance. (Credit card numbers are processed via secure authorized banking gateways and are never stored on our web servers).
• Technical Website Data: IP address, device type, browser specifications, and aggregated page navigation patterns collected via essential and analytical cookies.

4. Purpose of Information Processing

We collect and process your personal data for the following legitimate purposes:

• Administering enrollment and delivering technical analysis workshops, cohorts, and 1-on-1 chart clinics.
• Communicating course schedules, syllabus updates, diagnostic reports, and administrative notices.
• Responding to your inquiries submitted via our contact forms.
• Maintaining institutional compliance with Australian tax legislation and corporate reporting.
• Enhancing the usability, security, and performance of our website.

5. Data Retention Periods

We retain personal information only for the duration necessary to fulfill the purposes for which it was gathered:

• General inquiries and contact submissions: Retained for up to 24 months from last communication.
• Student course records and diagnostic logs: Retained for the duration of your active alumni status plus 5 years for reference continuity.
• Financial transaction invoices: Retained for 7 years in accordance with Australian taxation legislation.

6. Disclosure to Third Parties & Cross-Border Transfers

We treat your personal data with utmost discretion. We do not sell, rent, or trade your personal information to third-party advertisers or data brokers.

Personal information may be disclosed to trusted service providers who assist our operations under strict confidentiality terms (such as Australian cloud hosting providers, secure video conferencing systems, and accounting software). Where data is processed via secure infrastructure located overseas, we ensure standard contractual clauses and security standards are enforced.

7. Your Privacy Rights

Under the Australian Privacy Principles, you have the right to:

• Access: Request access to the personal records we hold regarding you.
• Correction: Request the correction of inaccurate, outdated, or incomplete information.
• Deletion: Request the deletion or anonymization of your contact profile where retention is no longer legally mandated.
• Opt-Out: Unsubscribe from non-essential educational newsletters or Sunday market briefing updates at any time.

8. Privacy Inquiries & Complaints

If you have questions regarding our privacy practices or wish to lodge a privacy inquiry, please contact our Privacy Officer:

Email: info@mindtrailbase.click
Direct Phone: 02 6942 8751
Postal: Ethan Parker, 76 Demo St, Cootamundra, NSW, New South Wales, 2590

If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.